Legal Center
Transparency matters to us. Below are the policies that govern your use of DreamShop. They are primarily aligned with Nigerian law and also recognise the data-protection and consumer rights of customers in other African markets — including Kenya, South Africa, Ghana, Egypt, Uganda, Tanzania, and Rwanda — alongside the AU Malabo Convention baseline.
Terms & Conditions
The rules governing your use of DreamShop, our services, and purchases made through our platform.
Read policyPrivacy Policy
How DreamShop collects, uses, protects, and shares your personal data under the Nigeria Data Protection Act 2023, with regional privacy rights for customers across African markets.
Read policyReturn & Refund Policy
How to return items and get a refund, replacement, or repair on DreamShop, in line with the FCCPA 2018.
Read policyShipping & Delivery Policy
Delivery timelines, fees, coverage, and what to do if there is a problem with your delivery.
Read policyCookie Policy
How DreamShop uses cookies and similar technologies, and how you can control them.
Read policySeller Agreement
The terms that apply when you sell products on DreamShop, including listings, fees, payouts, and obligations.
Read policyCopyright & Takedown Policy
How to report copyright-infringing content on DreamShop, how we process takedown notices, counter-notices, and our repeat-infringer policy.
Read policyThese documents are general platform policies, not legal advice. Nigerian law is the primary governing framework; mandatory consumer, privacy, tax, and e-commerce protections in other African markets may also apply. Please obtain independent legal advice before relying on them.
For any legal enquiry, contact legal@dreamshop.com.ng.